Acceptance of Terms
Your access to KPL Tech Solution Pvt. Ltd. is subject exclusively to below-written terms and conditions. You won't use the website for any purpose that is unlawful or prohibited by these terms & conditions.
Using the website, you're completely accepting the terms, conditions, and disclaimers in this notice. If you don't adhere to these terms and conditions, you must immediately stop using the website.
As and when used, the term "You" applies to both an individual and any organization, accessing websites to avail services rendered through this website.
Subject to special terms agreed in writing/ published on the company's website, the company shall invoice the client for the net sum due to the services.
The client shall pay the price of the Services on the payment date stated in the quote/contract.
The time of payment of the price shall be of the essence of the contract. Payment receipts will be issued as soon as the payment will be received.
For any business loss or damage sustained by the clientwhether caused by the negligence of the company, employees or otherwise which arise out of or in connection with the services rendered shall be compensated.
The client shall ensure that, except to the extent that instructions as to the use of the are carried out according to the directions given by the company or any component governmental or regulatory authority.
If the client halts work and apply to us for a refund within 30 days of the starting of the work / First payment date, whichever is earlier, it will be billed on a pro-rata basis. Based on the work completed shall be billed at the hourly rate stated in the Termination clause of such contract (if not stated would be at 15 USD an hour), and deducted from the initial payment, the balance of which shall be returned to the client.
A project is not taken to be void unless the agreed upon payments are clear.
If, at the time of the refund request, the work has been completed beyond the amount covered by the initial payment. In that case, the client shall be liable to pay for all work completed at the hourly rate stated in the contract (or if not stated would be 15 USD an hour) between Client and KPL Tech Solution Pvt. Ltd. on receipt of which the code will be released to the client.
No portion of this initial payment will be refunded unless written application is made within 30 days of signing a starting the work / First payment date, whichever is earlier.
A project will not be considered as void unless the agreed-upon payments are clear.
Refund policy is not applicable if the required information for the project's successful completion isn't given to us at the proper time. If there is a delay or failure in the project's fulfillment due to improper communication from the client, it cannot be attributed to the company.
No refund: For the time that the services have already been provided. If the client is not satisfied with any work level, he must immediately bring it to the notice of the Sales team within 48 Hours and ask for any discounts for the work loss. Any negotiations at a later date/ time will not be entertained.
Suppose the information provided by the client is incomplete, and full details on the project are not provided at the initiation of the project. In that case, the company is not liable to follow its delivery or refund commitments.
No provision for compensation for delay in delivery under any conditions, until & unless there is an agreement signed with a penalty clause for delay in delivery.
Refund Process : How the money will be transferred:
If you have paid through your credit card, the payment will be transferred to your credit card account, which may take up to 6-7 business days before the money will reflect in your account.
If you have paid via cheque or money order, your refund will be sent to you through cheque or bank transfer.